Customer Support

Accessing Support

Our dedicated in-house Support team work hard and take pride in our industry-leading response and resolution times.

Customers may access our Support Helpdesk via:

• Our online helpdesk system
• Email: support@aphixsoftware.com
• Telephone:  Ireland: +353 41 2137222 / UK: +44 1908 464220
• To read our service level agreement (SLA): Click here

Christmas Support Opening Hours

Closing for Christmas on Friday 23rd December at 5.30 pm

24^th  Dec - Closed

25^th Dec - Closed

26^th Dec - Closed

27^th  Dec - 9:00 - 5:30 pm- Urgent Support by Ticketing System / Email 

28^th Dec - 9:00 - 5:30 pm- Urgent Support by Ticketing System / Email 

29^th Dec - 9:00 - 5:30 pm- Urgent Support by Ticketing System / Email 

30^th Dec - 9:00 - 5:30 pm- Urgent Support by Ticketing System / Email 

31^st Dec - Closed

1^st Jan - Closed

2^nd Jan - Closed

3^rd Jan - 9:00 - 5:30pm- Normal working hours