Manufacturing is changing, and the pace of change is accelerating. The latest set of disruptions include eCommerce, ERP integration, big data, modern APIs and mobile apps.
As a manufacturer or distributor with a desire to scale and grow your business, these disruptions may be critical concepts for future success — especially as 45% of manufacturers say eCommerce will be their top sales channel by 2020.
Where to Start?
ECommerce integration of your business is the first necessary step to make. To truly get the most from an eCommerce system, it must be responsive to the needs of the manufacturer. Online purchasing systems must make it easy for customers to find the right product and get accurate information on pricing and stock.
In a world where the difference between a company's offering can be hard to determine, online ordering can be tricky. By integrating your eCommerce platform with your ERP back-office system, you end up with a much more efficient system. Your customers can place their own orders and choose shipping options.
A Digital Self-Service system eliminates any transcription errors. It also frees up and allows customer service reps time to focus on resolving customer service issues. Sales reps can focus on sales that are more complex or that add more value to the organisation. Your system should also benefit the customer by providing account information, previous purchases and other helpful information at a glance.
Aphix Software Can Help
At Aphix Software we can fully rejuvenate your business. We cater for the adaption to these inevitable changes with our award-winning eCommerce platform WebShop. Our software offers both B2B (Business to Business) and B2C (Business to Consumer) companies the ability to promote and develop their online operations.
We are an out of the box product that processes tens of millions of euro in orders annually. WebShop is the fastest, reliable and most cost-effective way of getting your business online. Our platform reduces the complexity traditionally associated with integration to an ERP system.
Customers can access their accounts online 24/7, place orders, access order history and view real-time prices and stock levels. Now is the time to take that vital next step into the future, gain a strategic advantage over competitors and save substantial time and money for your business.