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The Aphix Digital Platform elevates customer service and secures digital future for global watch distributor

Aphix is now helping luxury watch brand distributors, Time Products (UK) Ltd, to enhance customer service for their B2B customers in the UK and secure the company’s digital future, with integrated B2B eCommerce and a branded customer app for SAP Business One.

The Company

Time Products (UK) Ltd is a well-known distributor of luxury watch brands around the world.

Amongst other brands they distribute renowned watch brands Sekonda, Seksy, Accurist and Limit.

The global watch distributor was founded in 1938 and specialise in the sale of Swiss luxury timepieces.

Time Products Logos

 

The Challenge

Time Products (UK) ltd needed to digitise their sales ordering process to service their ever growing UK B2B customer base.

Having already improved many areas of the business with a move to SAP Business One, the next obvious step was to enhance their sales ordering process and customer service with a move away from resource-heavy manual order processing and customer account management.

Ongoing attempts at achieving this goal were proving lengthy, costly and not yielding the desired results.

The Solution

Through their SAP Business One provider Codestone, Time Products were introduced to the Aphix Digital Platform for SAP Business One.

With a faster time to value, defined pricing structure, proven track record and certified SAP Business One integration, Time Products could be confident in their move away from an existing eCommerce project towards the Aphix Digital platform.

They can now progress their vision for B2B eCommerce while also bringing a branded customer app to their B2B customers to enhance customer service even further.

The digital future for Time Products is now secure with never out-of-date software and a SaaS product suite of ecommerce, mobile and eProcurement solutions.

With pricing, stock and my account information live from SAP Business One and orders being placed directly to the ERP from both the eCommerce and app solutions, Time products and their customers are set for success with improved business processes, reduced manual order processing, and enhanced customer service.

Sekonda loging screen

The Aphix way: Tried and proven implementation process. From Concept to Completion.

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