Aphix Webinar Series 2020 — #5. D2C: How to Become a Strategic Supplier to Your Customers!
Winning in the new digital world means giving your customers the tools to manage the procurement process efficiently.
By enabling customers to control their employees purchasing of products (by range, value or date) and record usage you will add significant value to their internal buying process.
Offering this functionality will help you as a supplier to win new business, retain customers and increase customer satisfaction.
Join Graham and Eleanor as they discuss how to implement this process with examples from the marketplace.
In this session we will cover the benefits of offering a procurement solution to your customers including:
- Setting up an online platform to work for your customers and their employees
- How the customer can control their procurement process
- How the customer can report on usage
- How you as a supplier can use this tool to win new business
- How you as a supplier can reduce order processing costs, minimize errors and returns