Operating an eCommerce website is a key part of a digital strategy for many B2B businesses, however, with the many benefits comes a lot of operational pressure and administration.  There's no doubt a well managed web store can attract new customers and increase sales, but keep in mind a whole new set of costs and operational challenges can creep in if your eCommerce site isn't fully integrated with your ERP system.

ECommerce integration is the coordination between a company’s eCommerce site and back-end accounting and inventory (ERP) system. Proper integration enables the flow of key information bidirectionally between the two systems, meaning data only needs to be entered into the system once.

Below we have listed and discuss three red flags your business needs to watch out for.  These red flags will help you and your business best identify when it’s time to take action and consider a solution that provides ERP & eCommerce integration.

1. We Can't Keep up with Online Orders

If you are only processing a small number of orders daily, then ERP & eCommerce integration may not be necessary for you.  If your online order volume is growing along with the time it takes to pull orders from the website and manually re-enter the data into your ERP, it’s time to streamline with integration.

2. Cost of Labour Increases

Duplicate data entry or manual re-keying isn't scalable in a growing business.  More orders require more people, more data entry, more resources, and an increasing operational cost that can seriously reduce any benefit you gain from the increased order volume.

In a nutshell, your business ends up working harder for online sales and your profit margin is eroded because of the processing cost.  Time to integrate and automate!

3. Increased Errors

Human errors are natural, businesses realise that errors can increase significantly when their eCommerce site and ERP software are not integrated.

When people are manually re-keying hundreds or even thousands of online orders into other back office systems, it is really easy to lose focus and enter the wrong quantity, wrong address, or even lose track of orders completely.  Why not take that inefficiency out of the system?

The Benefits of eCommerce & ERP Integration

By integrating your eCommerce site and ERP system, you can eliminate these costly challenges and turn your web store into a strategic and profitable business cost centre.

At Aphix Software we can revolutionise the way you do online business.  Our award winning eCommerce platform WebShop is an “out-of-the-box” product that processes hundreds of millions of pounds in orders annually. WebShop is the fastest, reliable and most cost effective way of getting your ERP system integrated with your eCommerce site. Our platform reduces the complexity traditionally associated with integration to an ERP system.  Customers can access their accounts online 24/7, place orders, access order history and view real time prices and stock levels.

Now is the time to take that vital next step into the future, gain a strategic advantage over competitors while saving substantial time and money for your business.