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Find our most frequently asked questions and answers below.

  • What ERP systems does Aphix WebShop integrate with?

    Aphix WebShop integrates in real-time with most major ERP systems such as SAP, Sage, Intact, and HARMONiQ.

  • How long does it take to implement Aphix WebShop?

    This depends on how “ready” your existing data set-up is. In general, you can have your own Aphix WebShop in 6-12 weeks, providing the data is already in your ERP.

  • Does Aphix WebShop have a CMS?

    Yes, Aphix WebShop comes with an intuitive and robust CMS that is easy to access. The CMS has great features such as SEO tools and analytics.

  • What payment gateways are currently supported?

    There are a number of gateways supported and available to choose from such as Stripe, PayPal, Realex, Sage Pay, WorldPay, and more that are listed on the Aphix website.

  • Does Aphix WebShop support customer-specific pricing?

    Yes, WebShop supports live trade customer-specific pricing directly from the ERP as well as retail pricing.

  • Is Aphix WebShop mobile friendly?

    Yes, Aphix WebShop is fully mobile responsive on all screen sizes and devices. 

  • Does Aphix WebShop support discounts and promotions?

    Yes, you can have set discounts and promotions such as web-only coupons, vouchers, discounts, multi-buy offers, and special offers.

  • Can customers create their own account?

    Yes, customers can easily create their own account in a matter of seconds. They can add shipping addresses and payment details, making it quick and easy to place orders.

  • What account information can customers view?

    Customers can view information about their accounts such as order history, recently ordered, statements, order lists, favourites, saved delivery addresses, and more.

    Can customers order at any time?

    Yes, customers can order 24/7, 365 and can place orders from anywhere in the world as long as they are connected to the internet.

  • Is there a guest cart for new customers?

    Yes, customers can choose to check out as guests or create an account if they wish to have access to their order history and other information.

  • Does Aphix WebShop support multiple languages & currencies?

    Yes, Aphix WebShop supports a number of languages such as English, German, Spanish, French, and Dutch and currencies such as Euro, Sterling, and Dollar. Other languages and currencies can be added on request too.

  • Does Aphix WebShop support price breaks?

    Yes, you can offer your customers price breaks, volume discounts, and period discounts based on the stock data in your ERP.

  • What kind of product configurations are available?

    You can have different product configurations such as product variants, multiple product images, product specifications, related products, product downloads, and more.